What is the age limit for children to be allowed to play?
For the protection of every child in our playground, we limit our use to children between the ages of one and 10.
Can I play with my child during our visit?
We encourage parents to play with their toddlers, within the designated play area but ask parents to refrain from using the tubes and inflatables where other children are engaged in free play.
How long is my child allowed to play for the general admission price?
As long as their happy little heart desires and your schedule allows. We have no time limits on play time, though re-entry rules do apply.
Do you have a dress code?
All guests, regardless of age, should be fully clothed in a shirt, pants or shorts and socks at all times. Diapers need to be covered by pant wear of some sort.
How far in advance do I need to make a reservation for a birthday party?
We recommend that you schedule your party or event at least 30 days in advance. Please contact our play time representatives to check availability and dates. Field trip opportunities should be arranged at least 15 days in advance.
Can my party be rescheduled?
Parties can be rescheduled, but deposit is non-refundable.
Can I bring in food for my child’s party?
Yes, you can. Feel free to bring in whatever food and drink, including birthday cake, you feel is necessary to make your party great. Our dedicated party host will even help you set up and serve whatever you bring.
What are the options for parties with 50+ attendees?
You may schedule a private party on Sundays from 9-11am OR 6:30-8:30pm.
Our school is thinking about arranging a field trip for our students. What should we know and do your offer group discounts?
We welcome school and daycare groups anytime! Please call our facility to speak to one of our team members to arrange a suitable day and time for you to arrive. And yes, we do offer discounts for field trips. Call for an estimate.
If we weren’t able to answer your question within the list above, we invite you to call our team with any of your comments, questions or concerns. Our team is dedicated to unparalleled customer care and want you to feel welcome and at home whenever you visit Funtastic Playtorium.
Do I have to sign a waiver for each location?
Yes, but you only have to sign 1 time.